Effective Date: July 10, 2026
This policy explains how Dangerz Kickz & Collectibles LLC packs, ships, and tracks your order. It covers processing times, carriers, costs, delays, and what to do if something goes wrong. It forms part of our Terms and Conditions.
Most orders leave our shop within one to two business days. Business days do not include weekends or public holidays. Orders placed after two in the afternoon are processed the next business day. During a major release or a holiday sale, processing can stretch to three business days, and we post a notice on the homepage when that happens.
We ship across all fifty United States, including Alaska, Hawaii, and military addresses. We also ship to Canada and to selected countries in Europe. If your country is not listed at checkout, email us and we will tell you whether we can arrange it.
● Standard domestic: three to seven business days after dispatch.
● Expedited domestic: two to three business days after dispatch.
● Overnight domestic: next business day, if ordered before the cutoff.
● Canada: seven to fourteen business days after dispatch.
● International: ten to twenty one business days after dispatch.
These are estimates given to us by the carrier. They are not guarantees. Weather, customs, and carrier backlogs can all add days.
Shipping is calculated at checkout based on weight, destination, and the speed you pick. You see the exact amount before you pay. From time to time we offer free standard shipping over a set order value, and we announce that on the homepage. Free shipping offers apply to standard service only.
Sneakers ship inside the original shoe box, and the shoe box goes inside a plain outer carton. We never tape a label directly to a shoe box, because collectors care about box condition and so do we. Cards ship in a sleeve and a top loader inside a rigid mailer. Graded slabs are double boxed with foam on all sides. Apparel ships in a sealed poly mailer.
You get a tracking number by email as soon as the label is created. Tracking can take up to twenty four hours to show movement, because the carrier must scan the parcel first. If your tracking has not moved after three business days, contact us and we will chase it.
Check your address before you confirm the order. We ship to the address you give us. If you spot a mistake, email or call us right away and we will fix it if the label is not yet printed. Once a package is in the carrier network, we cannot reroute it. A package returned to us because of a wrong address will be reshipped only after you pay the second shipping charge.
Risk passes to you at delivery. Even so, we will help. If the carrier marks a package delivered and you do not have it, check with neighbors and with the front desk first, then tell us within seven days. We will open a carrier trace. If the box arrives crushed or wet, photograph it before opening and tell us within forty eight hours. Claims reported after these windows are usually denied by the carrier, and we cannot cover them.
Orders above five hundred dollars ship with a signature requirement and insurance. That protects both of us. You cannot waive the signature on those orders.
International customers are responsible for any customs duty, import tax, or brokerage fee charged by their country. These are not included in the price you pay us, and we cannot estimate them for you. We declare the true value on the customs form. We will not mark a parcel as a gift or lower the declared value, because that is against the law.
If part of your order is ready and part is not, we may ship in two parcels at no extra cost to you. You will receive a tracking number for each.
We cannot control the carrier. Storms, strikes, holiday volume, and customs inspections all cause delays. We will tell you what we know as soon as we know it. A delay in transit is not grounds for a refund unless the package is confirmed lost.
Local pickup may be available by arrangement. Email us before you order and we will confirm whether pickup works for your item and set a time.
Every order ships with basic carrier insurance. Orders over five hundred dollars carry full value insurance at our cost. If you want extra coverage on a lower value order, tell us before we print the label and we will quote it. Insurance only pays out when a claim is filed inside the carrier deadline, which is why the reporting windows above matter.
Some listings are for stock that has not landed in the shop yet. The product page shows the expected ship window in plain text. We charge your card at the time of order so we can secure the stock. If the window slips by more than fourteen days, we will email you, and you may cancel for a full refund at that point. We never ship a preorder without telling you first.
When you buy several items at once, we combine them into one parcel wherever weight and box size allow. Combining saves you money, and the checkout already reflects that. A single shoe box and a card order will usually travel together. Two shoe boxes may travel separately, because a double box is often more expensive to send than two singles.
From the middle of November through the end of December, carrier volume roughly doubles. Order early. We post our last order dates for guaranteed arrival on the homepage each year, usually in the first week of November. Orders placed after those dates still ship, but no arrival date is promised.
Any shipping question, write to dan@dangerzkickzcollectibles.com or call (941) 769-3237 with your order number. We answer the same day whenever we can.
