Refund Policy

Effective Date: July 10, 2026

We want you to be happy with what you buy from Dangerz Kickz & Collectibles LLC. If something is wrong, tell us and we will make it right. This policy explains when you can return an item, how long you have, who pays return shipping, and how refunds are issued.

Return Window

You have thirty days from the delivery date to start a return. After thirty days we cannot accept the item back, because condition and market value both move quickly in this trade. The delivery date is the date shown by the carrier, not the date you opened the box.

Condition of Returned Items

To be accepted, an item must come back in the same condition you received it.

●       Sneakers and footwear must be unworn, with no creases, scuffs, or sole wear.

●       The original box must be included and must not be used as the shipping box.

●       All tags, laces, inserts, and paperwork must still be attached or included.

●       Apparel must be unworn and unwashed with tags on.

●       Graded card slabs must be unopened and the seal must be intact.

●       Mystery packs and sealed products cannot be returned once opened.

Items that come back worn, altered, cleaned, or missing parts will be refused. We will photograph the item, contact you, and either ship it back at your cost or issue a partial refund if you agree.

How to Start a Return

Email dan@dangerzkickzcollectibles.com with your order number, the item name, and a short reason. Please attach clear photos. We reply with a return authorization number and the address to ship to. Do not send anything back before you have that number, because unauthorized returns are refused at the door.

Who Pays Shipping

If we sent the wrong item, or the item arrived damaged, or the item was not as described, we pay return shipping and we send you a prepaid label. If you changed your mind, or ordered the wrong size, you pay return shipping. Original shipping charges are not refunded on a change of mind return.

Refund Processing

Once your return reaches us, we inspect it within three business days. If it passes, we issue the refund to your original payment method. Credit card and MasterCard refunds usually appear in five to ten business days. PayPal refunds are often faster. Bank transfer refunds can take up to fifteen business days, since the funds move through two banks.

We refund the price you paid for the item plus any sales tax charged. We do not refund the cost of gift wrapping, insurance you asked for, or expedited shipping.

Exchanges

The fastest way to swap a size is to return the first pair for a refund and place a new order for the size you want. Stock in this business moves fast, and holding a pair while a return travels back to us often means the size sells out. If the size you want is in stock and you would rather exchange, tell us in your email and we will hold it for seven days.

Damaged or Missing Packages

Inspect your package as soon as it arrives. If the outer box is crushed, take photos before you open it. Report damage within forty eight hours of delivery. If a carrier marks a package delivered and you did not get it, tell us within seven days so we can file a claim. Claims filed late are often denied by the carrier and we cannot cover them.

Items That Cannot Be Returned

●       Opened mystery packs, sealed packs, and blind boxes.

●       Items marked final sale or clearance on the product page.

●       Gift cards and store credit.

●       Custom or personalized items.

●       Any item returned more than thirty days after delivery.

Authenticity Guarantee

Every sneaker we sell is checked against the retail release before it is listed. If an independent authentication service finds that an item we sold is not genuine, we will refund the full purchase price plus your original and return shipping, no questions asked. Send us the written result of the check and we will act on it within two business days.

Cancellations

You may cancel an order any time before it ships. Email or call us right away. Once a tracking number is generated, the order is on its way and must be handled as a return.

Late or Missing Refunds

If your refund has not landed after the times listed above, check your bank account again, then contact your card issuer, since posting can lag. If it is still missing, contact us and we will send proof that the refund was issued.

Restocking Fees

We do not charge a restocking fee on a normal return. We reserve the right to deduct up to fifteen percent of the item price when a return comes back without its original box, when tags have been cut off, or when packaging is damaged badly enough that we cannot resell the item as new. If that applies to your return, we will email you photos and the amount before we process anything, and you can choose to have the item shipped back to you instead.

Sale and Clearance Items

Items marked as sale are returnable under the normal rules. Items marked final sale or clearance are not returnable, and the product page says so in plain text above the buy button. Please read the page before you order, because we cannot make an exception after the fact. This rule exists because clearance stock is priced close to our cost.

Gift Returns

If you received an item as a gift and you have the order number, you may return it for store credit in your name. The credit does not expire. If the gift giver returns the item themselves, the refund goes back to their original payment method, and we will not tell you about it unless they ask us to.

Chargebacks

If you have a problem, contact us before you contact your bank. A chargeback filed without warning costs us a fee and freezes the funds for weeks, and it is slower for you than a normal refund. We keep proof of delivery and photos of every item before it ships, and we submit those to the bank. Customers who file a chargeback while a refund is already in progress may be blocked from ordering again.

Contact Us

For any return question, write to Daniel Price at dan@dangerzkickzcollectibles.com or call (941) 769-3237. Please have your order number ready. We answer the same day whenever we can.